Q: want to use my frequent flyer miles on American Airlines for a couple of friends and myself, but when I try to search for an open jaw flight, I can't do it -- the form restricts me. Do you know if it's possible to use frequent flyer miles on an open jaw?
A: An open jaw ticket, for those who don't know, involves flying from Airport A to Airport B and then back from Airport C to Airport A. As we read Aadvantage's rule book, open jaw ticketing is allowed but you must do so by phone by calling AAdvantage Reservations at 1-800-882-8880. There may be some restrictions on routing. Other airlines including United (see rules) also permit open jaw reward travel, but they may require that you book by phone and may charge a phone booking fee, generally around $15 per booking. American states that "When multiple awards are claimed at the same time, each additional award is subject to a fee of $25.00 USD" so it looks like you'll be hit with a $25 fee for each of your friends.
