The Good, the Bad and the So-So.

Not all airlines are treating customers equally when it comes to handling travelers disrupted by the Swine Flu crisis. One airline is actually offering a full refund in the form of original payment (very good, WestJet!). Some airlines are allowing customers to apply the full value of their fares to any alternate destination for travel up to one year from the original ticket's issue date (great job, Alaska, American, Continental, Copa, JetBlue, Spirit, Taca, and USA3000!).

Others are not so kind.

The Good: AirTran, Alaska, JetBlue, Northwest and United are taking their passenger needs into consideration by having easy and simple rules for changing your airline tickets. Even our mascot, Browser, can understand them!

The Bad: As usual, airlines get caught up in "legalese" when it comes to writing their airfare rules. Sun Country and USAirways have some of the more difficult  to understand rules for when a passenger can and cannot change their flight to Mexico. If you have a ticket on either airline, I would advise you to call them directly to fully understand all your options.

The So-So: The rest of the airlines have the standard rules for changing tickets where additional fees may apply if your revised fare is higher than the original ticket. In addition, several airlines are offering travel vouchers in place of a full refund. US Airways requires that if using a voucher to travel to an alternate destination other than Mexico, your trip must begin within 14 days of your original departure date, which isn't terribly generous of them.

As any seasoned traveler knows, please check with your individual airline as these ticket rules and regulations can change daily. 

Here is a snapshot of some of the ticket rules for changing your flights to/from Mexico.